Legal

Terms of Service

Last updated: September 2026. Template — review with counsel before use.

1. Acceptance

By creating an account or using VXSign (the "Service"), you agree to these Terms. If you use the Service on behalf of an organization, you represent that you can bind that organization.

2. The Service

VXSign provides electronic-signature tooling: preparing documents, sending them for signature, verifying signer identity, and producing sealed, tamper-evident records with a Certificate of Completion.

3. Accounts & eligibility

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and API keys.

4. Plans & billing

Pro is billed at $20/month and is self-serve; Enterprise is billed per an order form. Fees are charged through our payment processor (Stripe). Sending documents requires an active plan.

5. Acceptable use

You may not use the Service to send unlawful, fraudulent, or infringing documents, to impersonate others, or to violate the rights of any signer.

6. Customer content

You retain ownership of the documents and data you upload. You are responsible for the legality of what you send and for obtaining any required consents from signers.

7. Electronic signatures

VXSign provides tooling built to support ESIGN, UETA, and eIDAS. Whether a given signature is legally enforceable depends on your jurisdiction and use; this is not legal advice.

8. Intellectual property

VXSign and its underlying software are owned by us and our licensors. These Terms grant you a limited right to use the Service, not the software itself.

9. Third-party services

The Service relies on third parties such as Stripe (payments), email delivery, and cloud hosting, each governed by their own terms.

10. Warranties & disclaimers

The Service is provided "as is" without warranties of any kind to the extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited as set out here (insert cap), and we are not liable for indirect or consequential damages.

12. Indemnification

You agree to indemnify VXSign against claims arising from your content or your misuse of the Service.

13. Termination

Either party may terminate as described here. On termination you may export your data for a reasonable period, after which it may be deleted.

14. Governing law

These Terms are governed by the laws of [Governing State/Country], without regard to conflict-of-laws rules.

15. Changes & contact

We may update these Terms; material changes will be posted here. Questions: [email protected].