1. Data we collect
Account information; documents and envelopes you upload; signer information (name, email, and any verification data); audit metadata such as IP address, user-agent, and timestamps; and usage/analytics data.
2. How we use it
To provide the Service, produce audit trails and Certificates of Completion, prevent abuse, process payments, and improve the product.
3. Legal bases
Where applicable (e.g. GDPR), we process data to perform our contract with you, to comply with legal obligations, and for our legitimate interests in operating and securing the Service.
4. Sharing & subprocessors
We share data with subprocessors that help run the Service — a payment processor (Stripe), email delivery, and cloud hosting — under appropriate agreements. We do not sell personal data.
5. International transfers
Where data is transferred across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.
6. Retention
We retain documents and audit records for as long as needed to provide the Service and meet legal obligations, then delete or anonymize them.
7. Security
We operate with SOC 2-aligned controls, encrypt data in transit and at rest, and scope access through API keys.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, or portability of your personal data.
9. Cookies
The marketing site uses minimal cookies for basic analytics; the application uses cookies necessary to keep you signed in.
10. Children
The Service is not directed to children and is intended for business use.
11. Changes & contact
We may update this policy; material changes will be posted here. Contact: [email protected].